# Mission   Support

### Moving security platforms is tough but it doesn't have to be.

Whether you need a clean slate or a full migration, Gravwell Mission Support is here to handle as much (or as little) as you want, with full validation along the way.

### Gravwell Cloud Customers

We manage the entire SIEM migration. From ingestion to a fully operational new SIEM — delivered within 60 days, white glove service included.

### Self-Hosted Customers

We guide and support you through every step. With remote access, we can perform many of the same services offered to our Cloud customers.

## onboarding process

#### Sales

Onboarding and mission support overview

#### pre-onboarding

Build your mission support program, data gathering, onboarding plan creation, and training

#### onboarding

Cluster provisioned and configured, assisted data ingest, assets created, and customer validation

#### maintenance

Customer support initiated and post onboarding support

## INCLUDED ONBOARDING COMPONENTS

### Project   Management

### Config   Management

### Asset   Migration

### Automation   Migration

### Training

### Customer   Acceptance   Testing

### See Gravwell    in Action

Get in touch to schedule a personalized tour of the Gravwell platform.

[GET IN TOUCH](https://www.gravwell.io/request-a-demo)